Frequently Asked Questions - Stardust

FAQ

Where is Stardust located in Jacksonville, Florida? Stardust is located at 5772 Merrill Road, Jacksonville, FL 32277. The community is near everyday conveniences like grocery stores, restaurants, shopping centers, parks, and mass transit options. What are the office hours at Stardust? The leasing office is open Monday through Friday from 8:00 AM to 5:00 PM. The office is closed on Saturday and Sunday. How do I contact Stardust to ask a question or schedule a tour? You can reach the Stardust leasing team by phone at 904-658-7865. Office hours are Monday through Friday, 8:00 AM to 5:00 PM. What apartment home types and sizes are available at Stardust? Stardust offers spacious studio, 1-bedroom, and 2-bedroom apartments. Current listed floor plans include the E1 studio at 505 sq ft, and one-bedroom layouts including A1 at 628 sq ft and B1 at 865 sq ft. Can I apply online for an apartment at Stardust? Yes, online applications are available for Stardust. Availability and pricing vary by unit and change over time, so you’ll see the most up-to-date options during the online application process. What interior features are included in the apartments at Stardust? Apartment features include contemporary cabinets and fixtures, designer countertops, a ceramic tile backsplash, and a double stainless steel sink. Homes also include electric black appliances, a microwave, a refrigerator, and ceiling fans. Do apartments at Stardust have patios or balconies? Yes, Stardust offers apartments with a patio or balcony. Specific availability can vary by apartment home and floor plan. What kind of flooring does Stardust offer in the apartments? Stardust features plank flooring and wood-style flooring options. Flooring type can vary by apartment home. Does Stardust have a pool? Yes, Stardust has two shimmering swimming pools. Pool access and any posted pool guidelines are provided to residents through community communications. Is there an on-site laundry facility at Stardust? Yes, Stardust includes an on-site laundry facility for residents. This provides a convenient option for laundry without leaving the community. Is parking available at Stardust? Yes, parking is available at Stardust. Parking availability and any community parking guidelines are provided to residents as part of community rules and communications. What security-related features are available at Stardust? Stardust offers security cameras, ample lighting, and night patrol as part of the community’s amenities. These features are intended to support a well-monitored, well-lit environment across the property. Do you offer on-site management and resident support at Stardust? Yes, Stardust has on-site management and a friendly on-site staff. The community also offers bilingual staff to better support resident communication needs. How do I pay rent online at Stardust? Stardust offers an online resident convenience portal that supports rent payments. The portal can also be used for resident communications, paperless leasing and renewals, and submitting maintenance requests. What is Flex and how does it help with paying rent on time? Stardust offers “Pay Your Rent On Time With Flex,” a program designed to support on-time rent payments. Program details and eligibility are confirmed during setup and may vary by resident. Is 24-hour emergency maintenance available at Stardust? Yes, Stardust provides 24-hour emergency maintenance. For non-emergency needs, residents can submit maintenance requests through the online resident portal. Are cats and dogs allowed at Stardust? Yes, Stardust is pet-friendly and welcomes both cats and dogs upon approval. Breed restrictions apply, and there is a limit of 2 pets per home with a maximum adult weight of 50 pounds. What are the pet fees and monthly pet rent at Stardust? Stardust charges a non-refundable pet fee of $300 per pet. Monthly pet rent is $25 per pet, and all pets are subject to approval as well as applicable breed and weight restrictions. What schools are located near Stardust in Jacksonville? Nearby schools include Arlington Heights Elementary School, Fort Caroline Middle School, and Terry Parker High School. Higher education options in the area include Jacksonville University and Florida State College at Jacksonville.

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